Specifically, SP3, when attempting to install, quits/aborts and gives a false/incorrect error message: “The very new Microsoft Office XP SP3 erroneously fails to install on many standard/vanilla computer systems, including mine (HP Pentium, 1 gig RAM, Windows XP Pro, etc.).In fact, he couldn’t even get Microsoft’s online Office Update page to recognize that his PC was lacking the patch: This problem is succintly described by reader Evan Katz, who couldn’t get SP3 to install on Office XP. The noninstallation is iritating but saves the users from having to deal with the incompatibilities that would have resulted! With all of SP3’s problems, it’s ironic that one of the most common complaints is that people can’t get the dang thing to install at all. SP3 doesn’t install if SP1 or SP2 are installed I do not recommend that you install Office XP SP3 unless you examine the issues described below and carefully test the service pack on a noncritical machine that’s running your particular suite of applications. In this issue of Brian’s Buzz, I report on these problems and bring you some fixes and workarounds to mitigate the pain. Referring to reports of widespread incompatibilities between SP3 and other companies’ software (and some of Microsoft’s own software), the publication added, “This is something that Microsoft could have avoided if it had wished to, but presumably either didn’t know nor care about the consequences for customers.” “The Pack was not widely circulated around the developer community before release,” says Woody’s Office Watch, an e-mail newsletter that focuses on Microsoft Office tips and tricks. The update package - which at least has a poetic name - has caused grumbling by PC professionals who refer to it using some less-than-flowery language. Microsoft released its latest mass beta test on an unsuspecting populace when it started downloading into end users’ computers on Mar. TOP STORY Office XP Service Pack 3 problems bite users
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